Cookies Policy

1. Our website uses cookies. These cookies are used to save your cart and login information for returning visits.
2. A cookie is a file containing an identifier of a string of letters and numbers that is sent by a web server to a web browser and is stored by your web browser. The identifier is then sent back to the server each time the browser requests a page from the server.
3. Cookies do not typically contain any information that personally identifies you, but personal information that we store about you like your shipping address may be linked to the information stored in and obtained from cookies.
4. We use cookies for the following purposes:
   1. Authentication of your login
   2. Status verification to ensure as pages reload and refresh you maintain a consistent session
   3. Personalization to show appropriate pricing and availability. This is done primarily for dealers and distributors and not single-use customers.
   4. Security to protect against fraudulent logins
   5. Site performance to help us identify site and server load errors
   6. Advertising through the use of the Facebook Pixel and Google Analytics

Privacy Policy

Privacy Policy Integrated Health Solutions is committed to customer privacy and ensuring accuracy with orders.

We use your personal data to send you order notifications, appointment confirmations, and marketing communications as described in this policy.

We maintain an email subscription list you may voluntarily opt-in to where we occasionally send emails about new products and offers. This information is handled by MailChimp and is governed by their privacy policy here.

We may also send marketing communications based on your website visits, as described in our Visitor Identification and Website-Based Marketing section below. You can opt out of these communications at any time using the methods described in that section.

Our website counts page visits and site usage through Google Analytics and other tracking technologies. Some of this data is aggregated and anonymous, while other technologies may identify you as described in our Visitor Identification section.

We work with select third-party service providers to operate our website and marketing services, including analytics platforms (Google Analytics), advertising networks (Facebook Pixel), and visitor identification services. These providers may have access to your information as necessary to perform their functions. We do not sell your personal information to third parties.

Integrated Health Solutions is located at 971 N Delaware St. Indianapolis, IN. You can contact us at info@ihsindy.com. If you have an issue with this website or questions pertaining to this policy, you may also contact our web development team at info@superpixel.co.

You have the right to be forgotten. We store orders and your address indefinitely. We do not store credit or debit card information, as that information is handled by a third-party provider – Stripe. Stripe handles your billing details. You can read more about Stripe’s US Privacy Policy here. If you wish to have your contact details removed from our records, contact us. We will not delete order histories – just your contact details. We need order histories to maintain tax and accounting records. The information we have about you is emailed to you in your order receipts. If you have never created an order with Integrated Health Solutions, have never created a store account, then we do not have any identifiable information about you.

Integrated Health Solutions takes no responsibility for the contents of third-party links originating from our website at ihsindy.com.

VISITOR IDENTIFICATION AND WEBSITE-BASED MARKETING

In addition to the cookie uses described above, when you visit our website, we may use tracking technologies to identify you and associate your website visit with other information, including your email address. This information may come from publicly available sources or data partners.

Based on your website activity, we may send you personalized marketing communications about our healthcare services. These communications are designed to provide relevant information about treatments and services that may interest you based on the pages you viewed.

You have the right to opt out of this visitor-based marketing by:

• Clicking the unsubscribe link in any marketing email you receive from us
• Visiting https://app.retention.com/optout to opt out of visitor identification
• Contacting us directly at info@ihsindy.com

Please note that opting out will not affect appointment confirmations, treatment reminders, or other communications related to care you have already scheduled or received.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.


• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.


• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.


• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.